Leverage the world's first unified smart process application development and deployment platform
Smart process applications (SPAs) are a new category of software that provide an essential link between systems of record such as ERP and ECM, and systems of engagement to help improve the way customers interact with an organization.
Kofax TotalAgility is the world's first unified SPA development and deployment platform. TotalAgility provides an essential link between an organization's systems of engagement and systems of record to help increase responsiveness to customers, improve service levels and gain competitive advantage in order to better manage and grow businesses while greatly reducing operating costs.
TotalAgility combines information capture, business process management (BPM), dynamic case management (DCM), collaboration, mobility and analytics to solve the First Mile™ challenges of effectively processing real-time, information-rich customer interactions.
TotalAgility provides multichannel capture, business process dynamic case management, mobile and analytics capabilities in the world's first single, fully-integrated product offering.
TotalAgility reduces error-prone manual processing and latency while improving customer satisfaction, competitive positioning and profitability.
By delivering responsive, dynamic business processes that maximize self-service models, TotalAgility improves responsiveness and enhances the customer's experience and engagement.
TotalAgility extends information capture capabilities, smart process interactions and HTML 5 interfaces to any mobile device, to improve collaboration and reduce time and cost from information-intensive business processes.
Integrates with systems of record to create an essential link to customers, in the manner in which they want to communicate, without labor and cost-intensive modifications to legacy applications.
TotalAgility is specifically designed to give organizations the flexibility to deploy either on-premise or in the cloud.